Customer Engagement to Build a Business

Discover the amazing potential in engaging your customers to build a stable business. | taught by Matt Bernstein

Course description

Why Customer Engagement is Key to Your Success

Customer engagement focuses on you encouraging your customers to share and interact with your company staff. It encouraged them to share their experiences and in return, what you create from them is your brand.

When you execute this well, you will develop a solid customer engagement strategy that will promote loyalty and growth.

Those companies that focus on customer engagement focus on value creation rather than on extracting revenue. These companies are well aware of how to engage their customers online.

They know how to provide them with real value whether they offer an superior end to end experience for their customer, exceptional content on their website, the best possible customer support and service, what they are doing is making sure they deliver more than just your typical sell.

Incorporating these customer engagement strategies can be healthy for your business.

Remember Happy Customers are the Life of Your Business

Matt Bernstein
Matt Bernstein
Helping people start successful side businesses.

Why I Teach:

While studying to become a Communication Major at the University of Massachusetts at Amherst, I built a successful eBay business on the side.

After college, I moved to an apartment in Boston, MA (that I could barely afford) to create Udemy courses, teaching students how to sell on eBay.

The goal is to help hardworking people start a successful online business at an affordable cost.

Currently, I'm teaching people how to emulate my successes by offering cutting-edge training courses and passionate support communities that help them start a side businesses more quickly and easily.

The courses provide everything one could need to start and grow a home business. I've discovered principles, strategies, and technologies that produce real, measurable business results — without the expensive costs.

Things I Like:

Bowling, reading, beer, hiking, good deli meat, memorable experiences, my girlfriend, family, and close friends.

matt@skillhance.com

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